Vision and Values

Vision & Values

As a family-owned company, Merz takes a long view of success. We succeed by earning the confidence of the people we do business with each day, year after year. From our scientific expertise developed over more than a century to our relentless focus on customer needs, the Merz way means your success is our success.

Our vision

As we look to the future, our long-term vision is for Merz to become the world’s most admired, trusted and innovative aesthetics and neurotoxin company. This is an ambitious goal, rooted our exceptional ability to understand the perspectives of our customers and patients and to build long-term partnerships capable of meeting those needs.

Thanks to an excellent product portfolio, strong regional products, in-house R&D capabilities, a global footprint, and committed shareholders and employees who support our strategy, the Company is fully equipped for future growth and success.

It is our vision to become the most admired, trusted and innovative aesthetics and neurotoxin company.

Our mission

Our founder, Friedrich Merz, was known for inventing products that people really needed, and he cared deeply about helping people to look and feel better. The question he posed to himself with every new task was “What is needed?” We are proud to carry on that tradition at Merz today as we continue to improve the lives of people all over the world.

We strive to improve patient health – helping people to live better, feel better and look better.

Our values

Our core values are the principles that unite and define the Merz way of working in every part of the world. As employees, leaders and affiliates of Merz, these are the mindsets and behaviors that we actively cultivate, support, and reward.

Persist in innovation

Innovation is the lifeblood of our company and the key to our continued growth. We effectively identify and relentlessly pursue the scientific developments and strategic investments that will drive our long-term success. We support Merz´s culture of innovation by empowering employees, rewarding risk-taking and encouraging personal accountability.

Commit to customers and colleagues

In all our work, both with customers and colleagues, we build lasting relationships based on trust, respect and integrity. We strive to demonstrate our open and collegial company culture at every opportunity, and we actively seek feedback from our partners, knowing that it makes our relationships stronger and more productive.

Deliver trusted results

We are proud to share the Merz heritage of providing high quality and scientifically backed products and services for over a hundred years. We uphold high ethical standards throughout our company ensuring that our promises, work and results are trusted for years to come. We take a long-term view and we are committed to delivering profitability and financial sustainability for many years to come.

Our operating norms

Our rules of engagement, or operating norms, set standards and expectations for active engagement within Merz. They represent the behavior we count on from all Merz colleagues around the world and the practices our customers can expect from us.

Assume positive intent. Obligation to engage. Collaborate cross-functionally.