Privacy Policy

Merz Pharma GmbH & Co.KGaA, Eckenheimer Landstraße 100, 60318 Frankfurt am Main, Germany, (“Merz”, “we”, “us”) operates this website (the “website”). We respect your privacy and want you to understand how we use your personal data. This Privacy Policy describes when, why and how we collect and use your information when you are visiting our website. Click on any topic below to link directly to topics that interest you.

If you have any questions or comments about how Merz processes your data, please contact our Data Protection Officer by mail or e-mail at:

Merz Pharma GmbH & Co.KGaA
Data Privacy
Eckenheimer Landstrasse 100
60318 Frankfurt am Main

dataprotection@merz.com

GENERAL INFORMATION

Each time you access this website, your internet browser transfers a file to us containing data about your browsing activities. We store this data in a log file on our server. This log file contains the following information:

site previously visited (the “referrer-URL”)
name of the file
date and time of the request
volume of data transferred
web browser used
operating system used; and
full IP address of the accessing computer

We store these data to improve our website security, in particular to ward off possible attempts to attack our web server. Your IP address is deleted after a maximum of seven days, once it is no longer needed to help ensure the security of the site.

When you contact us via the online form, we collect the information you provide for us, which may include the following data:

Title
Name
Email address
Country
Type of request and possible further information for the purpose of responding to your inquiry

Legal Basis to collect, use and transfer your data

We process your personal data on one or more of the following legal bases:

You have given us your consent for the intended processing or international transfer of your personal data, (e.g., in the EU Art. 6.1 a, and Art. 49.1 a GDPR). This is e.g. the case for cookies that are not strictly necessary and when you activate the social plug-ins.
The processing is necessary for purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data (e.g., in the EU Art. 6.1 f GDPR). These legitimate interests are:
- the establishment, exercise or defense of legal claims
- to provide information on our products and services via a working and optimized website.
- to validate, handle and respond to you based upon your inquiry or request

Also, we may partner with third parties (“Merz contractors”) to provide services for us. Merz contractors may, under certain circumstances, have access to your data. However, Merz contractors will process your data solely for and on behalf of Merz and only for the purposes stated in this policy. Furthermore, Merz and its contractors will protect your data by appropriate technical and organizational security measures.

USE OF COOKIES

Cookies are small text files that are stored on your computer. We use session cookies to enable the password protected portions of our website. Session cookies let you navigate through secure portions of our website without having to re-register for each section.

We may also use cookies to anonymously collect information about how you navigate our site and which features are of interest to you. This allows us to improve our website and your online experience.

Most browsers are set to accept cookies automatically. You can disable the use of cookies at any time or set your browser to alert you when cookies are being sent. If you disable cookies, you may not be able to use some or all of the features of the website.

Please note that your cookie settings always refer to the Internet browser used. If you use a different Internet browser, you must make this setting again. How you can adjust the use of cookies browser-based, see the descriptions of your respective Internet browser:

Chrome
Firefox
Internet Explorer
Safari

This website uses cookies and similar functions to process end device information and personal data. If you give us your consent, we, the company named in the imprint and our partners may access information (e.g. device identifier, browser information, advertising ID) and data (e.g. IP address) in your device to optimize our website for you and show you relevant advertising and social media. By clicking “accept all”, you accept that data may be passed on to, and processed by, third parties in countries where data privacy standards are not in line with the level of protection of EU standards, e.g. the USA. Your consent is always voluntary, not required for the use of our website and can be rejected or revoked at any time on our site via the cookie icon in the bottom left-hand corner. You can accept all, accept only necessary or you can choose your own settings.

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SOCIAL MEDIA

Generally, when you access internet sites that have social media plug-ins (such as Facebook, X, YouTube, LinkedIn, Instagram or WhatsApp), data about your online behaviour is transferred to those social networks’ servers automatically. Furthermore, if you are logged into a social media account, that social media provider, e.g., Facebook, will recognize that you have visited our website because the social media plug-in connects your browser directly with the social media network’s servers.

LINKS TO OTHER WEBSITES

Where our website contains links to other Merz Group websites (e.g. expert group website) or websites belonging to third-party companies, this privacy policy does not apply. Please see those websites for information about how they manage your personal data.

CONTACT FORM

If you use the contact form to send us a message or contact us by other means (such as by e-mail), we may store this message in order to process your request. We will only use your personal information for the purpose specified in the contact form. If it is necessary to send information or documents to third parties, we will first remove all personal data not required for fulfil your request. Merz uses reasonable measures to protect any personal data transferred outside of the European Union, regardless whether such data is processed by affiliated Merz companies or by other third parties.

YOUR RIGHTS

Pursuant to the GDPR, you have a right to information about the personal data stored by Merz and, if the respective legal requirements are met, a right to rectification, erasure or restriction of processing, as well as a right to receive the personal data you have provided in a structured, common and machine-readable format and/or to transmit it to another controller or to have it transmitted by Merz to such controller. If you have given us consent to process your personal data, you may withdraw this consent at any time. The withdrawal of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal.

You may also contact a supervisory authority with complaints about data processing by Merz.

Insofar as the processing of your personal data is based on our “legitimate interest” within the meaning of Article 6 para. 1 lit. (f) GDPR, you have the right to object to the processing of personal data concerning you at any time on grounds relating to your particular situation. Merz will then no longer process the personal data, unless Merz can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is required for the assertion, exercise or defense of legal claims.

If you wish to exercise your rights under the GDPR, you can contact us.

You may contact the Data Protection Officer of Merz under:

Merz Pharma GmbH & Co.KGaA
Data Privacy
Eckenheimer Landstrasse 100
60318 Frankfurt am Main
Germany

dataprotection@merz.com

RIGHT TO OBJECT TO PROCESSING OF PERSONAL DATA

If you are dissatisfied with the handling of your personal data by Merz, you may object to processing of your personal data at any time (Article 21 GDPR). You may send your concern about the processing of your personal data to the Data Protection Officer of Merz under the address or e-mail address given above. We kindly ask you to send such concerns (or objection) in written form stating your name, address and phone number, so that we can confirm your identity.

Changes to Our Personal Data Processing Activities

The status of this data protection information is April 2025.