Privacy Policy

Merz Pharma GmbH & Co.KGaA, Eckenheimer Landstraße 100, 60318 Frankfurt am Main, Germany, (“Merz”, “we”, “us”) operates this website (the “website”).  We respect your privacy and want you to understand how we use your personal data. This Privacy Policy describes when, why and how we collect and use your information when you are visiting our website. Click on any topic below to link directly to topics that interest you.

If you have any questions or comments about how Merz processes your data, please contact our Data Protection Officer by mail or e-mail at:

Merz Pharma GmbH & Co.KGaA
Data Privacy
Eckenheimer Landstrasse 100
60318 Frankfurt am Main


Each time you access this website, your internet browser transfers a file to us containing data about your browsing activities.  We store these data in a log file on our server. This log file contains the following information:

  • site previously visited (the “referrer-URL”)
  • name of the file
  • date and time of the request
  • volume of data transferred
  • web browser used
  • operating system used; and
  • full IP address of the accessing computer

We store these data to improve our website security, in particular to ward off possible attempts to attack our web server. Your IP address is deleted after a maximum of seven days, once it is no longer needed to help ensure the security of the site.

Also, we may partner with third parties (“Merz contractors”) to provide services for us. Merz contractors may, under certain circumstances, have access to your data. However, Merz contractors will process your data solely for and on behalf of Merz and only for the purposes stated in this policy. Furthermore, Merz and its contractors will protect your data by appropriate technical and organizational security measures.


Cookies are small text files that are stored on your computer. We use session cookies to enable the password protected portions of our website.  Session cookies let you navigate through secure portions of our website without having to re-register for each section.

We may also use cookies to anonymously collect information about how you navigate our site and which features are of interest to you. This allows us to improve our website and your online experience.

Most browsers are set to accept cookies automatically. You can disable the use of cookies at any time or set your browser to alert you when cookies are being sent. If you disable cookies, you may not be able to use some or all of the features of the website.


This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Merz uses Google Analytics to understand how visitors use our site. Cookie data about your use of this website (including your IP address) will be transferred to and stored on a Google server in the USA. We use an anonymized Google Analytics application that truncates your IP address. In other words, Google shortens your IP address prior to transferring it to the USA. Google uses this information to evaluate your use of this website, compile reports on website activity and provide other services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this information on Google’s behalf. The IP address transmitted from your browser through Google Analytics will not be associated with other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software. However, please note that if you do this you may not be able to make full use of all the functions of this website.
You may opt out of the collection and storage of data by Google at any time with future effect by downloading and installing a deactivation add-on for your browser. This will prevent Google Analytics from collecting and processing data about your website visits. For more information and instructions on download and installation, click here. On this page, you can also download the deactivation add-on.

You can also prevent the collection of data by Google Analytics by clicking on the link below. An opt-out cookie will be set that prevents the future collection of your data when visiting this website: Disable Google Analytics.


Some Merz websites use the Google Maps API, which uses your location to provide additional services and features that you choose to interact with— for example, displaying the locations of Merz companies and medical specialists near you. If you access Google Maps on Merz websites, technical data pertaining to your accessing the system (e.g. your postal code or IP address) may be transmitted to servers of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043.

If you do not wish to use Google Maps you should not use the integrated Google Maps feature in our websites or enter your address into the medical specialist locator tool.



Generally, when you access internet sites that have social media plug-ins, data about your online behaviour is transferred to those social networks’ servers automatically. Furthermore, if you are logged into a social media account, that social media provider, e.g., Facebook, will recognize that you have visited our website because the social media plug-in connects your browser directly with the social media network’s servers. If you do not want social media providers to link your social media interactions on our website with your profile, you must log out of all social media accounts before visiting a Merz website. For other information regarding how social media networks use your personal data, please see the privacy policies for each social media provider.


Where our website contains links to other Merz Group websites (e.g. expert group website) or websites belonging to third-party companies, this privacy policy does not apply. Please see those websites for information about how they manage your personal data.


If you use the contact form to send us a message or contact us by other means (such as by e-mail), we may store this message in order to process your request. We will only use your personal information for the purpose specified in the contact form. If it is necessary to send information or documents to third parties, we will first remove all personal data not required for fulfil your request. Merz uses reasonable measures to protect any personal data transferred outside of the European Union, regardless whether such data is processed by affiliated Merz companies or by other third parties.


Under the EU General Data Protection Regulation (“GDPR”), you have the right to request a copy of your personal data stored at Merz or at Merz’s contractors (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR) or deletion (Article 17 GDPR) of your personal data stored at Merz.

You may contact the Data Protection Officer of Merz under:

Merz Pharma GmbH & Co.KGaA
Data Privacy
Eckenheimer Landstrasse 100
60318 Frankfurt am Main

If you have the suspicion that Merz is not complying with the GDPR, you may lodge a complaint with a data protection authority.


If you are dissatisfied with the handling of your personal data by Merz, you may object to processing of your personal data at any time (Article 21 GDPR). You may send your concern about the processing of your personal data to the Data Protection Officer of Merz under the address or e-mail address given above. We kindly ask you to send such concerns (or objection) in written form stating your name, address and phone number, so that we can confirm your identity.

Privacy Policy


Merz Pharma GmbH & Co.KGaA
Data Privacy
Eckenheimer Landstrasse 100
60318 Frankfurt am Main


Fair Information Notice

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